Why is Fintechless appealing to the Elderly?
Because of trust issues.
Yes, I answered your question in the
first line. But you likely want to know more. And if you are smart
enough, you’ll start asking yourself why the trust issues with
Fintechare making the elderly insecure?
So,I’m here to answer that.
But before we discuss why trust issues led to fewer appeals from the elderly, let’s explain what Fintechis briefly.
What is Fintech?
The answer as simple as its name. Fintech
or Financial Tech is exactly what it says. Every piece of virtual
programs, techs, tools, instruments,and service used in finances, is
labeled as Fintech.
To be precise, Fintech is a computer program or any other technology that helps in the banking and financial sectors.
The Trust Issue
If I tell you that denizens of Generation
X were more than twice as enthusiastic about trying a digital payment
solution than any of the baby boomers, would you be shocked? Will you
roll your brain and eyes so fast and hard that they will depart your
skull and jump back to the next closest island?
The latest report published by Canada’s
Rate hub.ca has found that this division is quite real and obviously for
some standard reasons. That study found out that millennials were the
acting leaders when it comes to mobile phones and contact-less payment
options.
Also, millennials were the
front-&-center in terms of the use of other automated services where
44% were prepared to trust the automated advisors and that is compared
to 23% baby boomers.
But even if 44% are ready, the majority,
56% are not ready, which is the biggest surprise of the whole study.
The hesitant millennials indicated the lack of investment in privacy,
security and the overall trust because of leading reasons that they are
not turning to the automated systems.
But the good news for financial
institutes and banks is that this gap between “I do not trust it” and “I
am already using this” isn’t very far. About 61% of the responders said
that they believe the data they are providing to the financial
institutes are “somewhat secure.” But a good number of 22% has expressed
that they feel their data is “not secure at secured” or “Inadequately
secure.” This indicates that there is still room for more development,
but this update is not enough to attract enough new users.
Rethab themselves noted that 86 % of the
responders had to do the researching before choosing a financial
product. They also added that this 86% might even ask their friends and
family and ask for help online from experts before they move on to a new
product.
Is it possible to make them believe in data security again?
Some of them will never go to a new
product and it is believed that the 22% who believes their data is
compromised or will be compromised, are hard to convince otherwise.
But you shouldn’t be hopeless because if
the 22% can be somehow convinced that their data will be safe and there
won’t be any breach of privacy, Fintech will get more and more users.
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